Privacy policy

La Sofia ("we", "us", "our") respects your privacy. This policy explains what we collect, why, and how we protect it.

Information we collect

You provide: name, shipping and billing address, email, phone number, and order details.
Automatically: device, browser, IP address, and browsing activity on our site, collected through cookies and similar technologies.
Payment information: processed securely by our payment providers. We do not store your full card details on our servers.

How we use your information

To process and deliver your orders
To communicate order updates and respond to enquiries
To send marketing and promotions where you've opted in (you can unsubscribe anytime)
To improve our products, website, and service
To prevent fraud and meet legal obligations

Sharing your information
We share data only with parties that help us operate, including:

Shopify, our e-commerce platform
Our payment processor, Paymob
Shipping and courier partners to fulfil delivery

We do not sell your personal information.

Cookies
We use cookies to keep your cart working, understand site usage, and personalise your experience. You can manage cookies through your browser settings; disabling some may affect site functionality.

Data retention & security
We keep your information only as long as needed for the purposes above or as required by law, and we apply reasonable safeguards to protect it. No method of transmission over the internet is fully secure, but we work to protect your data at every step.

Your rights
You may request to access, correct, or delete your personal data, or opt out of marketing, by contacting marketing@lasofiaclothing.com.

Children
Our store is not directed to anyone under 18. We don't knowingly collect data from minors.

Updates
We may update this policy from time to time. The latest version will always be posted here.

Contact
Questions about your data? Email marketing@lasofiaclothing.com or write to us at Al Seeb, Muscat, Oman.

Last updated: July 2026